Employers General Insurance is committed to providing our customers with quality customer service. This is accomplished by maintaining an experienced and educated professional staff and ongoing activities to develop specialized knowledge of our customers' business.

Experience Level

The majority of our employees have over twenty years of experience working in the property / casualty insurance industry. The professionals we have providing service directly to customers reflect this depth of experience. Our claims adjusters average over 23 years of experience in their field, our loss control professionals average 25 years experience, and our premium auditors average over 29 years. Their specialized training in our focus industries, along with years of experience in their discipline, enables them to deliver service to you at a level unequaled by other carriers.

Education and Professional Designations

We look for individuals with insurance knowledge backed by formal education. We are very proud of the fact that our employees hold over 78 individual insurance-related professional designations.

Over 13% of our people hold the Chartered Property Casualty Underwriter's (CPCU) designation, which is the premier professional designation for insurance personnel. To qualify for the CPCU you must pass eight nationally administered exams and go through a rigid background check. We have several more employees working toward this designation.

Fifteen employees hold the Associate in Claims, which is the professional designation for claims adjusters. This designation requires that you take and pass four challenging exams in casualty and property insurance.

We also have employees with the following professional designations:

• Accredited Advisor in Insurance
• Accredited Boiler and Pressure Vessel Inspector
• Associate in Automation Management
• Associate in Management
• Associate in Reinsurance
• Associate in Risk Management
• Associate in Underwriting
• Certified Insurance Counselor
• Certified Safety Professional
• Charter Life Underwriter
• Professional Engineer

Specialized Knowledge

We believe it is important for our service professionals to understand the business of our customers in order to provide quality service. This specialized knowledge is developed by encouraging ongoing continuing education activities and providing access to a variety of resource material. We've also provided industry-specific training through a unique partnership with a local trade school.